Carpet Problems – “What to do?”

Carpet cleaning is NOT enough.

You may think that having a clean carpet is already good enough especially if you have a huge property to manage such as the hotels but in reality, it’s just not enough. You go to each room to check everything and then asks for the housekeeping staffs to do their part and make them clean up. The first slip-up from them would be handling the carpets on their own. Stains are naturally part of a hotel. It can’t be eradicated especially everyone’s dealing with beverages. You also can’t ban drinks on the property for the sake of protecting the carpets. For a guest, spilling their drinks on carpets is nothing at all since they would automatically think of the housekeepers drying those stains and other liquid residues using vacuum cleaners. Dust and dirt can be removed by cleaning with the help of the professionals but overall, cleaning doesn’t really restore carpets on its original structure. In addition to that, vacuum cleaners can be a disaster. It will never help you out with carpet stains. There could be a lot of damages surrounding your carpets and you aren’t even aware of it.  People tend to be observant and they can notice such small details on your property such as the pillow placed on the sofa or the way a vase is positioned near the entrance. With keen observation skills, do you think hard to remove stains such as bleach stains on your carpets won’t be distinguishable to your customers? The answer is, NO. It will and will always be sore in the eyes of the customers. Seeing it will make them feel uncomfortable and as tiny as the stains could be, it could ruin one’s day when they’re supposed to relax and enjoy at the hotel.

Stuck with carpet problems, what to do next.

It may really be a headache if you knew that you did pretty much everything you could do for the carpets yet it still bears the unwanted stains that you had initially tried to remove. Now you’re stuck and might be thinking “What else could I possibly do with this?” and you just don’t know what else could be done. Then an idea came to you. Carpet restoration; You may not be familiar with it or you would always describe this as carpet cleaning but there’s this line of difference between the two. After cleaning, you had spotted some burns and bleach stains that weren’t removed completely after washing it. Of course, burns are something that can’t be removed just by cleaning. No matter how hard you try to brush it off it won’t come back to its original state hence doing more than just cleaning is essential.  Carpet technicians are knowledgeable in terms of carpet types. The structure of carpets involves the use of different materials such as cotton, organic wool, nylon and coif fibre, therefore, this information is also taken into consideration when doing carpet restoration. The idea of what carpet structure one property has will depend on the pictures given to us and the description of the person in charge of the carpets.

Knowing what kind of carpet service do I need.

From one glimpse of a problem do you know who exactly to seek help with? When you’re in charge of cleaning or maintenance and If you see dirt on the carpets, you have this thought of wanting to get it cleaned the soonest possible with the help of the carpet cleaners. On the other hand, If you’ve seen some common stains but are incredibly hard to remove, for sure it won’t be the carpet cleaner’s job anymore. Stains are most of the time hard to remove especially when it was just within the carpets for a few days. While some carpet cleaners are trained to do restoration, Wouldn’t it be better to have someone do the job with the actual specialization to treat undesirable carpet problems? The skilled technicians who are certified or has earned certifications from different institutions to ensure that they’d be able to deliver amazing results.

Seeking professional help and looking for the right company.

Now, if you realized who you need to talk to, the first step will be entailed with researching who would be a better fit for your needs. You might want to discover companies out there in your area who can do carpet restoration with the best customer feedback. If it’s your first time to book for a carpet restoration company, then look for a team who would guarantee you a hundred percent (100%) customer satisfaction or if not, at least get your money back. You’re safe if you choose to partner up with these types of people or business. In that way, you can prove how dedicated the team is with you, and how they’d really want to help you out with the carpet problems that you have. Second, if you have found a website, look for a better option, which would work best for you. It can be between emailing or phone calls as long as you get someone right away to discuss things with you. Third, If you had already set up the appointment that you wish to have, all you need to do is make sure someone is available on the day and time you wanted the carpets fixed in order for the technician’s to know better which way to go and to have someone who can check the technician’s work from time to time. Fourth, carpet restoration companies who are very committed in providing services will contact you a few days after the technicians visit on the property they worked with. That’s a part of customer service it’s because the partner hotel is also a customer and if you had worked with the right company, they’d consider to talk with you again to evaluate how things were done and if you were satisfied with the service. A company that wants the customer’s happiness is definitely the partner you should work with. 

Have you encountered carpet problems before? How did you handle them? Share us your story and comment down below!